The company can be the agent for clients to buy the gold from The Chinese Gold & Silver Exchange Society. Process of Buying Gold Step 1: Clients open “account of buying gold” in the company. Step 2: Deposit funds. Step 3: Call the company’s customer service center to apply for the gold buying for clients. After receiving the client’s notice, the company will apply for the gold buying for clients from the Chinese Gold & Silver Exchange Society in the next trading day. Step 4: After successfully buying, clients are arranged to get the gold on the day of T+2. About buying real gold, please call our 24 hour call center inquiries.